Thule 9003 Raceway Platform Bike Rack

Sorry to hear your rack broke! Unfortunately, we can only provide spare parts available from the manufacturer, or from ones we have in one of our stores. As you can see here, the arms are not available as a part: http://www.thule.com/en-us/ca/support/spare-parts?p=1685475&sc=%7b933FF1F4-5E4C-4593-A68B-B4068738BAEB%7d. If the rack broke while using it, Thule has a limited lifetime warranty, and will replace it happily. I wish we could help you more, but we simply do not have the part available.

I did like my bike rack until one of the arm broke and they do not have a replacement for it. I am not to happy about the weight of it. If anyone reading my comments can help with the replacements parts I greatly appreciate it. So you basically you have to buy a whole new rack to replace the arms

Hola Michael,many thanks for your cmetmnos and please except my apologies. Those multi million dollar fat cats can't touch guys like you and me! Here's to dancin on the deck in the land of Auss in the future! shivering @ -20C but still grilled to obsession Michael

We recently purchased our 9003 Thule bike rack and are very pleased with it. We have just driven 1300 miles with it on our Ford Escape and did not have a single a problem. The rack and bikes were very stable; the bikes loaded and unloaded very easily. I very dutifully cleaned the surfaces especially after driving on some gravel roads, and not a single scratch. There are only two slight negatives: (1) Rather expensive, but this is one time we got what we paid for; and (2) at 36 pounds it is rather heavy; however, the bikes load and unload so easily that it more than evens out. Very pleased!

2009 Ford Escape