So I've had my rack for about a year now. Usually, we load up our 2 bikes to tote to some of our favorite trails. We have had a few occasions to load 4 bikes, and it is very difficult...although not impossible. 3 bikes is fine, 2 is downright easy. The built in straps and cradles hold the bike on perfectly, with no fear of coming loose. And, after a year, there is no sign of wear and tear on the straps (I kinda wondered if they would withstand the test of time - so far so good). I had read that the bar that extends into the trailer hitch is too long for use with a Toyota 4Runner - that the bar hits the spare tire that is mounted under the trunk area. That was true. So, I cut off a few inches from the end - and it seems to work fine. I'm not sure, again, if that has weakened the unit, but time will tell. For now, it seems to be fine. The other problem I had was with the built-in locking strap. When the bike holding arms are in the vertical position (swinging down), the lock strap slips out of the end of the arm and drags on the concrete unless you remember to strap it up. I've done this 2x now - and let's just say it doesn't really lock anymore. I love, love, love the way it swings out, even fully loaded! It is so convenient to swing it away and have full access to the trunk area. So, all in all, I really like it. If I didn't have to modify it (and worry that I've somehow compromised the integrity of the unit) to fit my trailer hitch, I'd give it a 5-star rating...particularly since our normal usage is only 2 bikes. It's not really suited for full-time 4 bikes. Lastly, the unit is quite heavy and cumbersome for storing when not mounted on the SUV.
2003 Toyota 4-Runner