Satisfied overall with this rack once I got it together, seems well designed for two bikes. However, the pictogram assembly instructions (no text) were not easy to figure out, with small black and white drawings. (I tried to google a video but couldn't find one for this product, only found older Doubletrack versions. Additionally, two pieces were broken out of the box... a molded screw fitting on one of the plastic pieces, and the swinging cover to the hitch lock bolt. I contacted Thule CS as per the instructions but haven't heard anything.
2013 Volkswagen Touareg / Touareg 2