The installation instructions are a bit lacking in detail, a YouTube search helped. It turns out the bolts an nuts are 3/4 inch hex heads, not the 1/2 inch indicated in the directions. The rack does perform as expected. I am a 6' man in reasonably good shape. While I can mount the rack on my own, my wife who Is also in reasonably good shape could not. The rubber straps on the bike clamps also require significant hand strength to secure, but as a result they are definitely secure. The directions do not include any informtion on repositioning the bike mounts which requires a hex wrench. 3 bikes mount easily, a 4th is possible depending the the frame size and configuration. I would also reccomend getting a cable lock to replace the nylon strap for securing the bikes to the rack frame.
2014 Subaru Outback Wagon