Pretty easy to install (once I realized that that hitch lock was in the locked position and hence wouldn’t tighten!). Secure and solid piece of kit. A bit tricky getting a BMX bike on the rack, rubber cradle pads can get detached if a bike catches on the way past but seemed to fit back in easily enough. Bikes will be in contact with each other at times, depending on size and configuration so we have a little bit of frame rub but all in all a good product.