The rack, not bad but doesn't secure the rack as I would like. The tightening mechanism on these types of racks pushes on the tires and causes it to rise thus the bottom of the wheel comes off the tray and the bikes wobble side to side. You can try to correct it by pulling down on the tire, tighten, pull down somemore, tighten.
Would be expected for a $30 rack. Stuff just way overpriced for what you get.
Rack attack, lose my contact info. Told you my application, had a problem with the PlusNut tools, you left a set of locks out. You didn't follow up after supposedly calling Yakima. You didn't send out the set of locks you talked me out of getting to start with.
Then today after having to explain to your salesman 5 times the sitation and still not receiving my locks that were supposed to send out last week only to have him call 5 minutes later and state he wasn't sending them. About as piss poor service as you could expect. If this wasn't a custom rack and I didn't have to pay for shipping this load of crap would come back.
Not that I expect honest feedback about you to make it long on your site, either way, don't post something cute trying to defend yourself and save face as I'm done with your company. DO NOT CONTACT me in anyway and waste another minute of my time.
2008 SUV SUV